AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
AWRA Blog
A grant carries two clocks. The money clock runs on somebody else's fiscal year and the delivery clock runs on the rain, and in East Africa they are not in phase — which is why the same programme reads as failing in one quarter and exemplary in the next while doing exactly what it planned.
AWRA Blog
Variations are lost in small pieces, agreed on site under pressure and argued about at final account. Why the instruction matters more than the price, the five-line note that survives, and why coded costs settle higher than estimates.
AWRA Blog
Copying a project rebuilds the whole structure — tasks, subtasks, dependencies, milestones, checklists — and deliberately resets every date, assignment and trace of progress. The list of what it resets is the most opinionated thing in the module, and we can tune it to your templates.
AWRA Blog
AWRA Assets is the asset-tracking module of AWRA OpsHub — a register with custodians, movement tracking, QR and barcode labels and audit-ready reports. What it does and how it fits the suite.
AWRA Blog
Six routine tasks with a stopwatch against them and an annual figure each. The largest line is the one nobody complains about — and three of the six do not improve at all, which is the part that makes a case survive review.
AWRA Blog
A purchase can name the job it is for, and so can a stock issue — costed at the price stamped when it left the store, so a finished job cannot change price later. Two things never reach the job at all, and one of them will surprise you.
AWRA Blog
A customer can have many named contacts with roles and many structured addresses with labels and a default. It is a proper counterparty model. It also has a second free-text address field — so there are two places an address can live.
AWRA Help Docs
Run sprints on the same tasks you already track — a backlog, sprint planning, a focused board, story points, velocity and a burndown that's computed for you, not maintained by hand.
AWRA Help Docs
This Workflows guide helps users understand workflow runs, approvals, tasks, SLAs, notifications, and exception handling.
AWRA Help Docs
Approvers protect the organization by reviewing requests, stock changes, purchase decisions, workflow tasks, finance actions, and exceptions before they proceed.
AWRA Help Docs
This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports.
AWRA Help Docs
This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports.
AWRA Help Docs
This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports.
AWRA Help Docs
See what is out, what is overdue, who holds what and what went missing — and set the organization-wide rules for when asset movements need approval, how risk is classified, and how labels and GPS capture behave.
AWRA Help Docs
Record operating spend that does not arrive through a purchase order — rent, fuel, subscriptions, repairs — with optional sign-off, a payment record, and the accounting entries behind both.
AWRA Help Docs
Turn a list of tasks into a schedule you can defend: milestones, dependencies, a Gantt timeline, and an automatically computed critical path that shows what actually drives your finish date.
AWRA Help Docs
This Workflows guide helps users understand workflow runs, approvals, tasks, SLAs, notifications, and exception handling.
AWRA Help Docs
Use Workflow Automation to understand triggers, conditions, actions, approvals, tasks, SLAs, notifications, testing, versions, and exceptions.
AWRA Help Docs
Workflow Automation lets teams define repeatable operational processes that react to business events, check conditions, run actions, request approvals, create tasks, notify users, call connectors, and preserve a full execution trail.
AWRA Industries
FMCG Distribution High-volume movement Move fast-moving goods with better replenishment discipline. AWRA helps FMCG distributors manage item velocity, warehouse stock, vendor lead times, branch replenishment, and sales performance.
AWRA Industries
Hardware & Building Supplies Counter, yard and account Run the counter, the yard and the contractor accounts from one stock figure.
AWRA OpsHub solutions
Track restricted donor funds by grant and budget line: live burn rates, budget-vs-actual, advance liquidation, and donor reports as exports — not spreadsheet projects.
AWRA Public Page
Groom a backlog, plan a sprint, work it on a focused board, and close it with velocity and a burndown you didn’t have to maintain. Unfinished work rolls back to the backlog automatically — nothing is lost, nothing is fudged.
AWRA Public Page
Every record here can carry a barcode or a QR. Scanning one does not just find it — it opens what you can do with it, on the spot. Receive the order. Count the shelf. Check the laptop out. Approve the transfer. Take the payment.
Page 3 of 4 · 86 articles
For rollout planning, enterprise procurement, billing, security review, or customer support, share the context and we will route it to the right owner.
