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Release Notes

36

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

191

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

214

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

165

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

134

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

156

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Billing

165

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

Operations Glossary

Cost, Insurance and Freight

The seller pays freight and insurance to the destination port; the buyer clears customs.

Operations Glossary

Depreciation

Spreading the cost of a fixed asset across its useful life.

Operations Glossary

Economic Order Quantity

The order size that minimises the combined cost of ordering and holding stock.

Operations Glossary

Fixed Asset Register

The authoritative list of capital assets with cost, location and depreciation.

Operations Glossary

Free on Board

The seller delivers goods onto the vessel; the buyer carries cost and risk from there.

Operations Glossary

Gross Margin

The percentage of revenue left after the cost of goods sold.

Operations Glossary

Hard Savings

Savings that show up as a measurable reduction in actual spend.

Operations Glossary

Job Costing

Accumulating cost against a specific job, project or order.

Operations Glossary

Landed Cost

The total cost of a product once it arrives, including freight, duties and fees.

Operations Glossary

Price List

A defined set of prices applied to a customer group, channel or period.

Operations Glossary

Savings Realisation

Confirming that negotiated savings actually reached the accounts.

Operations Glossary

Spend Analysis

Classifying and examining purchase data to find savings and risk.

Operations Glossary

Unit Cost

The total cost attributable to producing or acquiring one unit.

Operations Glossary

Yield Variance

The cost effect of using more or less material than the standard allows.

Partner Program

How revenue share works

Partners earn recurring revenue share on the subscription value of clients they bring — for the client's first two years (24 months). The percentage is set by tier: Registered 8%, Silver 12%, Gold 16%, Platinum 20%. Tiers rise automatically as your active client base grows.

Plans & Billing

Plans, billing, and subscription fit

AWRA plan and billing resources help teams compare commercial fit, subscription options, and the best next step before purchasing or requesting a custom quote.

ROI Calculator

ROI estimation

The ROI calculator helps organizations estimate gains from better inventory accuracy, faster procurement workflows, and reduced manual effort.

Sales Payments

What sales payments does

Sales Payments lets a business collect customer payments by M-Pesa and card on its invoices and at the POS — using its own Safaricom Daraja and Paystack credentials so money settles directly to the business. Each payment reconciles automatically onto the invoice or sale it settles. It is non-custodial (AWRA never holds funds) and separate from AWRA subscription billing.

Vendor Payments

What vendor payments does

Vendor Payments lets a business pay its vendors for approved purchase orders — by M-Pesa B2C, M-Pesa B2B, Paystack bank transfer, or a manually recorded cash/cheque/EFT payment. It uses the business's own Safaricom Daraja and Paystack credentials, so money leaves the business's account directly, and each payment posts back onto the PO balance automatically. It is non-custodial and separate from AWRA subscription billing. This is the opposite direction of Sales Payments (which collects from customers).

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