AWRA OpsHub Search

AWRA Help Center

Find answers, support paths, and rollout guidance fast

Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.

Product help Implementation Security reviews Billing & support
Friendly support team helping users find the right answer
3080
Articles
20
Help sections
IQ
Bot-ready

Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

Show all sections

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Integrations & Connectors

Google SSO

Let users sign in with their Google Workspace accounts (already available on this platform).

Integrations & Connectors

Google Workspace

Push delivery, approval and RFQ deadlines to Google Calendar, and send selected transactional emails from your own Gmail.

Integrations & Connectors

Inbound Webhooks

Securely receive signed events from external systems and trigger workflows or notifications.

Integrations & Connectors

Infobip SMS

Send SMS via your own Infobip account with your registered sender ID.

Integrations & Connectors

KRA eTIMS / iTax

Submit invoices to Kenya's eTIMS for compliant e-invoicing. Each organization uses its own KRA PIN — initialise the device, then go live.

Integrations & Connectors

M-Pesa

Collect payments over M-Pesa (STK Push & C2B) using your own Daraja credentials. Show Pay-with-M-Pesa on invoices.

Integrations & Connectors

Mailchimp

Sync customers and vendors into a Mailchimp audience for campaigns and journeys.

Integrations & Connectors

Mailgun

Send selected transactional emails (POs, RFQs, invoices, receipts) from your own Mailgun domain.

Integrations & Connectors

Mailjet

Send selected transactional emails (POs, RFQs, invoices, receipts) from your own Mailjet account.

Integrations & Connectors

Make

Visual, multi-step automations across your app ecosystem.

Integrations & Connectors

Microsoft 365

Push delivery, approval and RFQ deadlines to Outlook Calendar, and send selected transactional emails from your own Outlook mailbox.

Integrations & Connectors

Microsoft Entra ID

Let users sign in with their Microsoft Entra ID (Azure AD) accounts — single sign-on for Microsoft 365 organisations.

Integrations & Connectors

Microsoft Teams

Post the same operational alerts and approvals into Teams channels.

Integrations & Connectors

Notion

Sync customers and vendors into a Notion database as pages.

Integrations & Connectors

OneDrive / SharePoint

Archive invoices, POs, receipts and reports to OneDrive. Secure Microsoft OAuth, per-type folders.

Integrations & Connectors

PandaDoc

Send POs, vendor contracts and prequalification forms for e-signature. Has a free eSign plan.

Integrations & Connectors

Paystack

Accept card & bank payments and disburse to vendors via Paystack. Bring your own keys, test, then go live.

Integrations & Connectors

QuickBooks Online

Push vendors, items and purchase orders to QuickBooks. Connect, disconnect and run syncs.

Integrations & Connectors

Salesforce

Push your customers and vendors to Salesforce as Accounts. Secure OAuth, idempotent upserts.

Integrations & Connectors

Slack

Send notifications, approval alerts and RFQ/PO events to Slack channels.

Integrations & Connectors

Telegram

Lightweight bot notifications to Telegram groups and channels.

Integrations & Connectors

Twilio SMS

Send SMS worldwide via your own Twilio account (phone number or Messaging Service).

Integrations & Connectors

WhatsApp

Order confirmations, vendor comms and payment reminders via the WhatsApp Cloud API.

Integrations & Connectors

Zapier

One connector unlocks thousands of apps via Zapier automations.

Page 8 of 9 · 199 articles

Still need a human answer?

For rollout planning, enterprise procurement, billing, security review, or customer support, share the context and we will route it to the right owner.