AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Search Results
AWRA Academy
Supplier Lead Time & Reordering foundations Intermediate 35 min fa-truck-ramp-box Understand how long suppliers really take and build that into when and how much you reorder. Learn AWRA supplier lead time and reordering — what lead time is,
AWRA Industries
FMCG Distribution High-volume movement Move fast-moving goods with better replenishment discipline. AWRA helps FMCG distributors manage item velocity, warehouse stock, vendor lead times, branch replenishment, and sales performance. AWRA Ops
Strategic Sourcing
Strategic Sourcing tracks vendor performance — spend, on-time delivery, lead time, quality, disputes, and price drift — in reliability scorecards, with a plain-language AI assessment of whether to rely on, watch, or review each vendor. Approved suppliers carry their prequalification provenance through to these scorecards.
AWRA Industries
Hospitality & Food Supply Service-ready stock Control fast consumption, vendor reliability, and location availability. Hospitality and food supply teams use AWRA to track consumables, replenishment, vendor orders, transfers, and branch-leve
AWRA Academy
Reorder Points & Safety Stock foundations Intermediate 35 min fa-arrows-rotate Decide when to reorder and how much buffer to hold so you never run dry or overspend. Learn AWRA reorder points and safety stock — calculating when to reorder, s
AWRA Academy
Supplier Performance Scorecards modules Intermediate 42 min fa-ranking-star Score suppliers by lead time, quote quality, delivery reliability, and risk. Learn AWRA supplier performance scorecards: Score suppliers by lead time, quote quality
AWRA Academy
Operations KPI Dashboard reporting Intermediate 40 min fa-dashboard Fill rate, stock turns, cycle time, DSO, margin, and exception age. Learn AWRA operations kpi dashboard: Fill rate, stock turns, cycle time, DSO, margin, and exception age.
AWRA Public Page
New Release v3.1: Ops Control Tower, unified exports, credit management, and stronger governance are live. Explore the updates. Watch demos Register Partner Program Earn up to 20% recurring revenue share for 2 full years — refer, resell, or
AWRA Public Page
Live stock control Audit ready Inventory Management System A control-room view for stock, warehouses, shelves, transfers, counts, alerts, and procurement triggers, built for teams that need inventory accuracy without slowing floor operation
AWRA Public Page
Sourcing desk RFQs & Quotation Comparison Invite suppliers, manage quote deadlines, collect structured responses, compare offers side-by-side, and preserve the evidence behind every award decision. AWRA keeps sourcing work out of scattered
AWRA Public Page
Awra Intelligence Insights Smarter signals for every decision Awra Intelligence Insights turns operational data into clear, actionable guidance — from inventory risk and vendor reliability to revenue momentum and financial stability. Powere
AWRA Public Page
Inventory Signal Console See stock risk before it becomes a stockout. AWRA Inventory Insights watches movement velocity, reorder pressure, slow movers, margin drift, and location activity so teams know which item needs action next and why.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
What is new, release notes, changelog history, status updates, and product change tracking.
Release Notes
Release notes summarize new AWRA product capabilities, public page improvements, operational workflows, and support resources as they become available.
AWRA Public Page
Compliance Status Operational controls are active and reviewable. Use this public status center to review AWRA OpsHub’s security, privacy, audit, retention, and governance posture before procurement, legal, or internal risk review. Open Tru
AWRA Help Docs
Assets Module Guide Use Assets to track company property, custodians, assignments, returns, maintenance, labels, audits, and lifecycle status. Assets are company-owned items that need accountability beyond normal stock quantity. Examples in
AWRA Help Docs
Subscription Billing Guide Use Billing to understand organization plans, payment flows, invoices, entitlements, usage limits, failed payment guidance, and admin controls. Billing controls the organization's subscription status and plan acce
AWRA Help Docs
Frequently Asked Questions These answers explain common AWRA terms and situations in everyday language. If your screen looks different, your role, branch, warehouse, plan, or workflow status may change what you can see. Workspace, Branches
AWRA Help Docs
Communication Hub This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details. Use this page when you need practical help with Communication Hub. It keeps the older help
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
Linked Scanner Bridge
Linked Scanner Bridge helps teams use mobile-assisted scanning workflows for operational validation and faster inventory handling.
Android App
The Android app resource provides AWRA mobile app information, updates, and download guidance for mobile operations.
AWRA Help Docs
Asset Labels & Scanning This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Labels & Scanning. It keeps the older help top
AWRA Help Docs
AWRA Overview AWRA OpsHub helps teams manage inventory, procurement, assets, sales, POS, finance, reporting, workflows, integrations, mobile work, and support from one connected operations workspace. AWRA is designed for organizations that
AWRA Help Docs
Public help Last updated How can we help you use AWRA? Find practical guides for setup, inventory, procurement, sales, POS, finance, workflows, scanners, integrations, billing, troubleshooting, and support. Start with your role, the task yo
AWRA Help Docs
Inventory Module Guide Use Inventory to define items, track stock, monitor movements, investigate differences, manage alerts, support scanner flows, and keep warehouse quantities trustworthy. Inventory is the operational record of what your
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
QuickBooks Integration
AWRA supports live QuickBooks sync for vendors, items, and purchase orders, with broader accounting reconciliation handled as planned/custom work.
API Guide
The API guide explains how AWRA can be integrated with external systems through controlled endpoints and implementation patterns.
AWRA Help Docs
Troubleshooting: Failed Sync Use this guide when a connector, QBO sync, payment sync, notification sync, webhook, or external integration record fails. A failed sync usually means AWRA tried to send or receive a record but something require
AWRA Help Docs
Finance User Help Path Finance users review invoices, payments, taxes, reports, reconciliations, budgets, journals, ledgers, and accounting sync checks. Finance work depends on clean source activity from sales, POS, procurement, inventory,
AWRA Help Docs
Finance, Accounting & Reports Guide Use Finance and Reports to review GL, chart of accounts, journals, taxes, AR/AP, reporting, reconciliation, close process, controls, and QBO sync. Finance depends on accurate activity from sales, POS, pro
AWRA Help Docs
AWRA Glossary & Business Dictionary Use this glossary to understand the common AWRA terms used across inventory, assets, procurement, sales, POS, finance, workflows, integrations, and support. The definitions are written for everyday users,
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Security & Compliance
AWRA emphasizes tenant isolation, role-based access, MFA support, audit trails, and governance-oriented controls to protect critical operational data.
AWRA Help Docs
Approvals & Tasks This Workflows guide helps users understand workflow runs, approvals, tasks, SLAs, notifications, and exception handling. Use this page when you need practical help with Approvals & Tasks. It keeps the older help topic use
AWRA Help Docs
Asset Custodians This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Custodians. It keeps the older help topic useful whil
AWRA Help Docs
Asset Movements This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Movements. It keeps the older help topic useful while
AWRA Help Docs
Asset Overview This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Overview. It keeps the older help topic useful while li
AWRA Help Docs
Asset Register This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Register. It keeps the older help topic useful while li
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
Pricing Calculator
AWRA pricing depends on plan choice, rollout shape, and operational needs. The pricing calculator helps teams estimate fit before talking to sales.
AWRA Public Page
Pick the billing interval that works best for your team. Compare the 30-day Free Plan, Basic at $16/month, Pro at $42/month, and Premium at $86/month, or request a custom Enterprise quote. Save 20% on annual billing.
AWRA Help Docs
Billing Overview This Billing guide helps organization admins and finance contacts understand plans, invoices, payments, entitlements, and billing issues. Use this page when you need practical help with Billing Overview. It keeps the older
AWRA Help Docs
Company Settings Guide Company settings control the organization identity and defaults that appear across documents, reports, billing, procurement, sales, support, and daily workflows. Company settings should be reviewed before live work be
AWRA Help Docs
Troubleshooting: Failed Payment Use this guide when a customer payment, POS payment, subscription payment, Paystack/payment provider transaction, receipt, or billing update fails. Payment issues need careful handling because retrying too qu
AWRA Help Docs
Payment Issues This Billing guide helps organization admins and finance contacts understand plans, invoices, payments, entitlements, and billing issues. Use this page when you need practical help with Payment Issues. It keeps the older help
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
ABC Inventory Analysis foundations Intermediate 35 min fa-layer-group Sort your items into A, B, and C tiers so you spend control effort where the money is. Learn AWRA ABC inventory analysis — classifying items by value, focusing controls o
AWRA Academy
Accounting AI Insights governance Intermediate 40 min fa-scale-balanced Large entries, reconciliation clues, and finance exceptions. Learn AWRA accounting ai insights: Large entries, reconciliation clues, and finance exceptions. Explain the
AWRA Academy
Accounting Essentials modules Intermediate 40 min fa-coins How operational activity becomes trustworthy books: invoices, payments, reconciliation, and reporting. Learn AWRA accounting essentials — how operations feed the ledger, invoices an
AWRA Academy
Accounting for Non-accountants modules Beginner 40 min fa-graduation-cap Explain practical finance concepts for operations users. Learn AWRA accounting for non-accountants: Explain practical finance concepts for operations users. Connect fi
AWRA Academy
Accounting Sync Health modules Intermediate 40 min fa-arrows-rotate Read finance sync status, QBO connection, and data quality issues. Learn AWRA accounting sync health: Read finance sync status, QBO connection, and data quality issues. Con
AWRA Academy
Admin Setup & First-Run Configuration implementation Beginner 35 min fa-gears Stand up a new AWRA workspace the right way — company profile, locations, users, and the settings everything else depends on. Learn how to configure a new AWRA Op
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Implementation Guide
AWRA implementation usually covers workflow review, role setup, data preparation, onboarding planning, and phased rollout to operational teams.
AWRA Help Docs
Account Setup Overview This Account Setup guide helps users prepare their account, company profile, preferences, access expectations, and first workspace checks before daily work begins. Use this page when you need practical help with Accou
AWRA Help Docs
Branches & Warehouses Basics Use branches, warehouses, locations, and bins to describe where work happens and where stock is stored. A clear operating structure helps AWRA show the right records to the right users. Branches describe busines
AWRA Help Docs
Company Profile This Account Setup guide helps users prepare their account, company profile, preferences, access expectations, and first workspace checks before daily work begins. Use this page when you need practical help with Company Prof
AWRA Help Docs
First Login Guide Use this guide to sign in for the first time, confirm your workspace, and check that your menus match the work you need to do. Your first login confirms that your account is active, your password works, and your assigned r
AWRA Help Docs
First-Day Checklist Use this checklist when launching AWRA for a new organization, branch, team, module, or user group. The first day should prove that users can log in, see the right menus, complete safe test workflows, understand support
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Troubleshooting
The help center routes troubleshooting questions to published articles, AwraIQ, or human support when a buyer or customer needs more context.
Accounting Automation
Accounting automation improves visibility across invoices, reconciliations, reporting, and operationally linked financial controls.
Automation Library
The automation library shows how AWRA can automate threshold-based triggers, vendor actions, exception routing, and operational follow-up.
AWRA Help Docs
Accounting Insights This Dashboard guide helps users read operational cards, trends, alerts, and insight panels without confusing dashboard summaries with final reports. Use this page when you need practical help with Accounting Insights. I
AWRA Help Docs
Adjustments This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, and inventory reports accurately. Use this page when you need practical help with Adjustments. It keeps the older help topic us
AWRA Help Docs
Admin Help Path Admins prepare the workspace, manage access, keep settings clean, and coordinate support so every team can work safely in AWRA. Organization admins are usually the first line of help inside an organization. They confirm comp
Core product documentation, module explainers, operating concepts, and platform overviews.
Public Docs
AWRA public docs collect product guidance, module explainers, reference material, and operating concepts for teams evaluating the platform.
Awra Intelligence
Across AWRA, the intelligence views explain themselves in plain language — not just charts. AI summary cards turn computed signals into a short read of what is happening and the recommended next action, on the insight dashboards (inventory, procurement, sales, accounting), demand forecasts, vendor scorecards, and RFQ quote analysis.
AWRA OpsHub Overview
Awra Intelligence Insights turns operational data into recommendations around reorder timing, vendor reliability, revenue signals, and cash-flow visibility.
AWRA OpsHub Overview
AWRA Operations Hub brings inventory control, procurement automation, sales management, vendor workflows, POS, and accounting reporting together in one intelligent platform.
AWRA Public Page
Aging Reports / AR & AP Visibility See overdue money, supplier exposure, and cashflow risk before finance gets cornered. AWRA turns receivables and payables aging into a finance control surface: overdue invoices, customer balances, supplier
AWRA Public Page
AI & Insights From data to decisions Learn how data-driven scoring drives smarter inventory, procurement, sales, and finance actions. Insight signals explained How stockout risk, vendor reliability, and churn risk are scored. The goal is to
For rollout planning, enterprise procurement, billing, security review, or customer support, share the context and we will route it to the right owner.
